Billing Terms & Conditions
Effective Date: 01-01-2025
By making a purchase on Mameraa, you agree to comply with and be bound by the following Billing Terms & Conditions. These terms govern the billing process, payment methods, and any applicable charges for products purchased through our website https://mameraa.com/.
1. Payment Methods
We accept a wide variety of payment methods for your convenience, including but not limited to:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- UPI (Unified Payments Interface)
- Net Banking
- E-wallets (Paytm, Google Pay, etc.)
- Cash on Delivery (COD) (available in select locations)
All payments must be made in INR (Indian Rupees).
2. Billing Information
When placing an order, you are required to provide accurate and complete billing information, including your:
- Full name
- Billing address
- Contact number
- Email address
- Payment details (credit/debit card information, etc.)
By submitting your billing information, you confirm that all details provided are accurate and up to date. Failure to provide accurate billing information may result in delays or cancellations of your order.
3. Pricing
All prices listed on the Mameraa website are in INR and are subject to change without notice. Prices for products are as shown on the website at the time of placing your order. Any applicable taxes (e.g., GST) will be added to the total cost at checkout.
We make every effort to ensure the accuracy of our pricing, but if an error occurs, we reserve the right to correct the price before processing your order. In such cases, you will be notified, and you will have the option to accept the corrected price or cancel the order.
4. Order Confirmation and Payment Authorization
After placing an order, you will receive an order confirmation email. This email will contain your order details, including the product(s) purchased, quantity, and the total amount payable.
Your payment will be processed once the order is confirmed, and your billing information is verified. If payment authorization is successful, we will proceed with the order fulfillment and shipping process.
5. Payment Security
We take the security of your payment information seriously. We use SSL (Secure Socket Layer) encryption to protect your sensitive payment data during the transaction process. All payment transactions are securely handled by trusted third-party payment gateways to ensure that your information is protected.
We do not store or have access to your payment card details. For more information, please refer to our Privacy Policy.
6. Order Cancellations and Refunds
Once your payment is successfully processed and the order is confirmed, it is considered final. We generally do not accept cancellations after an order has been placed, but we will consider requests for cancellations on a case-by-case basis before dispatch.
In case of cancellations or returns, refunds will be processed according to our Return and Refund Policy. Refunds will be issued to the original payment method used for the purchase.
For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or e-wallet (depending on availability) if applicable.
7. Billing Disputes
If you notice any discrepancies with your billing statement, please contact us within 7 days of the transaction date. You can reach us at:
- Email: supp.mameraa@gmail.com
- Phone: +91 8866125978
We will work to resolve the issue as quickly as possible and ensure that all billing concerns are addressed.
8. Subscription Services (if applicable)
If you subscribe to any recurring services or products (e.g., subscription boxes, auto-renewal for specific products), you will be billed according to the frequency and terms outlined at the time of your subscription. You can manage or cancel your subscription by visiting your account settings or by contacting us directly.
9. Taxes and Additional Charges
The prices displayed on the Site do not include applicable taxes unless specified. Any additional charges such as GST, shipping, handling, or customs fees (for international orders) will be added during the checkout process and will be reflected in the final invoice.
10. Fraud Prevention
We employ stringent fraud prevention measures to protect both our customers and ourselves. If we suspect any fraudulent activity or if your payment cannot be authorized for any reason, we reserve the right to cancel or refuse the transaction. In such cases, we will notify you via email or phone.
11. Changes to Billing Terms & Conditions
We reserve the right to update or modify these Billing Terms & Conditions at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon posting. Please review this page periodically to stay informed about any changes.
12. Contact Us
If you have any questions or concerns about our Billing Terms & Conditions or your billing experience, please reach out to us:
- Email: supp.mameraa@gmail.com
- Phone: +91 8866125978
- Address: 2003 IFM (International Fashion Market), Near Sita Nagar Chowk, Opp. RajMahal A.C Mall, Surat, Gujarat 395010, India
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