Shipping Policy

At Mameraa, we are committed to providing efficient and reliable delivery service for your order. Here’s a detailed look at our shipping process:

Order Processing and Delivery Schedule:

Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:

Order Cutoff Time: 2:00 PM 

Order Handling Time: 0-1 days (Monday - Saturday)

Transit Time: 1-5 days ( Monday - Saturday) 

Order Confirmation:

After placing your order, you will receive an email with your order number and details. Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, we will notify you via email upon delivery of your order.

Shipping Carrier:

We partner with Bluedart to ensure timely and safe delivery. All orders from Mameraa come with free shipping. 

Shipping Locations:

We ship within the India.

Lost Packages:

If your package is marked as delivered but you haven't received it, please:

  1. Verify the shipping address.
  2. Check all possible delivery locations at your residence.
  3. Ask neighbours or family members if they accepted the package.
  4. Contact the courier with your tracking number to initiate a claim.

If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.

Contact Us:

For any questions or assistance, please reach out to our customer support:

Email: help.mameraa@gmail.com

Phone: +91 7600286142

Operating Hours: Monday - Saturday | 09:00 AM - 19:00 PM (Indian Standard Time - UTC+05:30)

Adrress: Avadh Textile Market - 6009-6010, Opp. Of New Bombay Market, Sahara Darwaja Road, Surat, Gujarat, 395010 India

Thank you for choosing Mameraa. We look forward to serving you.Â